GHOST AUDIO FACTORY Privacy Policy

Intro

At Ghost Audio Factory, accessible from https://ghostaudiofactory.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ghost Audio Factory and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect in Ghost Audio Factory. This policy does not apply to any information collected offline or via channels other than this website.

Ghost Audio Factory respects our visitors’ right to privacy and will never use the provided personal data for any use beyond that stated or the permissions you give us or as required by law. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons ​​without prior notice. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law. In some cases, we may also send an email notifying users of the changes. You should check this Website periodically to see if any recent changes to this Privacy Policy have occurred. By continuing to use this Website after we post any such changes, you accept the Privacy Policy as modified.

Last updated - May, 2024

Consent
By using our Website, you consent to our Privacy Policy and agree to its terms.

Personal data. 
Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for a Ghost Audio Factory User Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. We do not automatically collect your personally identifiable information when you visit our Website, until you create a Personal User account. 

To perform the functions on this website requires that you have a Ghost  Audio Factory User Account and are logged in to that account. 

We collect the following personal data about you through the website:

- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

- Account information including your username, password, security questions.

- Shopping information including the items you view, put in your cart or add to your wishlist.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the website.

What we do with the information we gather

We use the information we collect in various ways, including to:

- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Keep your order data for future product updates.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you emails, promo;
- Find and prevent fraud.

Newsletters
If you subscribe to email newsletters, the email address you entered or submitted through your Ghost Audio Factory User Account will be used until you specifically request removal from the list. 

You can do this by requesting removal via email or by modifying your subscriptions at https://ghostaudiofactory.com/newsletter/manage/. When requesting removal via email, please send us your email to us using the email account that is subscribed to the mailing list.

We may share personal data with our partnered companies in order to provide our goods and services to you and for the other purposes outlined in this policy.

From time to time, we will also need to share personal data with the following types of third party service providers who we engage to provide services which facilitate our business and who may need to process your personal data to the extent necessary to provide those services:

- email service providers such as Mailchimp;
- web analytics services such as Google analytics;
- address verification services;
- integration platform providers.

Ghost Audio Factory may use a third party application (such as PayPal) to receive only funding confirmation. These third party service providers only have access to your personal information for the purpose of providing services on our behalf and are expressly required not to disclose or use your personal information for any other purpose.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Non-personal data
Non-personal information we consider as any information that does not personally identify you. We and/or our third party service providers may obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We and/or our third party service providers may also automatically collect certain non-personal information from you when you access our Website.

Cookies
How we use cookies
Like any other website, Ghost Audio Factory uses "cookies". These "cookies" are used to store information including visitor's preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the user's experience by customizing our web page content based on visitor's browser type and/or other information.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Site traffic analysis
This Website uses Google Analytics to track user interaction. We use this data to determine the number of people using our Website, to better understand how they find and use our web pages and to see their journey through the Website.

AlthoughGoogle Analytics records data such as your geographical location, device, Internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer's IP address which could be used to personally identify you but Google does not grant us access to this.

Google Analytics makes use of cookies, details of which can be found on Google's developer guides. Our Website uses the analytics.js implementation of Google Analytics.

Disabling cookies on your Internet browser will stop Google Analytics from tracking any part of your visit to pages within this Website.

Links to other websites
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Ghost Audio Factory.

Third-party ad servers or ad networks use technologies like "cookies", JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Ghost Audio Factory, which are sent directly to the user's browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Ghost Audio Factory has no access to or control over these "cookies" that are used by third-party advertisers.

Third Party Privacy Policies
Ghost Audio Factory's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable "cookies" through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browser's respective websites.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know at support@ghostaudiofactory.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at support@ghostaudiofactory.com. We will promptly correct any information found to be incorrect.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Data Security
Your data is stored in our e-commerce provider’s database, which is owned and operated by Magento. Our website is encrypted over secure HTTPS with an SSL certificate, and all payment information is handled securely by our payment processor PayPal.

Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

- Right to Access. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

- Right to Delete. You may have a right to request that we delete personal information we maintain about you.

- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Data transfers
Please be aware, we transfer information to our affiliates and to other parties as described in this Privacy Policy, across international borders, and from your country or jurisdiction to other countries and jurisdictions around the world. As a result, your personal information may be transferred to, stored and/or processed in such other countries, including on servers located in such other countries.

Your use of the Website or provision of any information to us therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in other regions with laws governing data collection and use that may differ from your region’s data protection laws.

Reviews
The Website may allow you to post product reviews. If you choose to submit reviews to any public area of the Website, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Ghost Audio Factory does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. Any parent or guardian with queries and questions concerning personal data processing that may relate to their child should contact us via email to support@ghostaudiofactory.com.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to email us at support@ghostaudiofactory.com.