Refund Policy

This refund policy is subject to, and should be read in conjunction with the our website Terms and Conditions.

Our products are digital and available for immediate delivery & download. If you decide to download, activate or authorise the product within 14 days of purchase then you waive your right to a refund. We advise checking the software/hardware requirements required to use the products (provided on the product page) before purchase.

By purchasing our products you are agreeing that refunds will be issued at the sole discretion of Ghost Audi Factory and that all decisions made by Ghost Audi Factory are final.

Customers bear the responsibility to have the correct knowledge of the minimum product system requirements.

If you find any issues with a product, then get in touch within 14 days.

Refunds or store credit will be given if your product is faulty.

We are unable to offer refunds if you have already downloaded you product and;

  • Change your mind
  • Have the wrong hardware/software for the product.
  • Have insufficient knowledge / know-how to use the product.
  • The product doesn’t work due to cracked or illegally downloaded software.

If you are having any issues with your purchase, please contact with us and we will aim to resolve the issue as soon as possible. You can get in touch with us at our email Our support team always happy to help.